Privacy policy
At Shila Bio®, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services within the United States.
1. Information We Collect
- Personal Information: We collect personal information when you make a purchase, create an account, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping and billing address, and payment information.
- Non-Personal Information: We also collect non-personal information, such as your browser type, IP address, and browsing behavior on our site. This information helps us improve your experience on our website.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery, and to provide customer support.
- Communication: Your contact information is used to send you order updates, respond to your inquiries, and inform you about new products, promotions, and other updates. You can opt out of marketing communications at any time.
- Website Improvement: Non-personal information helps us analyze website traffic, understand customer preferences, and enhance your browsing experience.
3. How We Protect Your Information
We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. Sharing Your Information
- Service Providers: We may share your personal information with trusted third-party service providers who assist us with website operations, payment processing, order fulfillment, and customer service. These providers are obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, and analyze site traffic. You can disable cookies through your browser settings, but this may limit certain features of our site.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at contact@shilabio.com.
7. Data Security
All data is stored and processed within the United States. We take appropriate measures to ensure that your data is protected in compliance with U.S. privacy laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: contact@shilabio.com
Thank you for trusting Shila Bio® with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience with us.